Help Center

1. About Robo Team Hub

Robo Team Hub (roboteamhub.com) is an all-in-one team management platform built specifically for competitive robotics teams — VEX IQ, VEX V5, VEX U, VRC, and more.

Whether you are a first-year student team or a veteran program looking to sharpen your competitive edge, Robo Team Hub gives your team the digital infrastructure to organize, practice, and compete at the highest level. From project planning and task tracking to practice analytics and engineering research, everything your team needs is in one place.

2. Why We Built This

Most competitive robotics teams — especially those just starting out — spend the majority of their energy on the robot itself. But winning at competitions takes more than a well-built robot. It takes:

• Structured project management — knowing what needs to be built, by when, and who owns each task
• Consistent practice — logging every session, measuring your scores, and analyzing trends to improve driving performance
• Deep research — understanding how top teams design and build their robots, what winning notebooks look like, and how to write compelling engineering content
• Tournament awareness — knowing which competitions are near you, what the season schedule looks like, and how other teams in your region are performing
• Team coordination — keeping every member aligned, from the drivers and loaders to the notebook writers and programmers

We built Robo Team Hub because we believe that access to the right tools should not be a competitive advantage limited to well-funded programs. Every team, regardless of budget or experience level, deserves a platform that helps them train smarter, organize better, and compete with confidence.

3. What We Offer

Free Plan

• Personal task management
• Personal calendar
• Search local and global robotics tournaments

Paid Plan (Monthly / Annual)

Everything in the Free plan, plus:

4. Getting Started

1. Create an Account — Go to roboteamhub.com and click Sign Up. You can sign up with an email address or via Google.
2. Choose a Plan — After signing in for the first time, you will be guided through onboarding. Choose a subscription plan to unlock team features, or start with the Free plan.
3. Complete Onboarding — Create a team if you are the team admin (coach, captain, or lead). Join a team using a signup phrase provided by your team admin. Continue as individual if you only need personal tasks and tournament search.
4. Invite Your Team — Once your team is created, go to Settings → Team to invite members by email (up to 15 members per team). They will receive an invitation link to join your team.
5. Start Using Features — Use the left sidebar to navigate between Dashboard, Projects, Tasks, Calendar, Practice, Research, and more.

5. Teams

Creating a Team

Only paid subscribers can create a team. During onboarding (or later from the Teams page), click Create Team and fill in your team name, number, organization, and optional details like logo, location, and competition league.

Inviting Members

From Settings → Team Members, enter the email addresses of the people you want to invite. Each invitee receives an email with a link to join. Alternatively, share your team's signup phrase for self-service joining. Teams support up to 15 members — contact support if you need a higher limit.

Team Roles

Leaving or Removing Members

• Members can leave a team from their Settings → Team page.
• Admins can remove members from Teams → Members.

Team Profile

You can set your team's profile to public or private. A public profile allows other users to find your team when searching.

6. Projects

Projects help your team organize multi-week or season-long work into a structured plan with clear deliverables.

Creating a Project

From the Projects page, click New Project. Give it a title, description, start/end dates, and a status (Planning, In Progress, Completed, On Hold).

Phases

Phases break a project into major sequential stages — for example: Design, Build, Programming, Testing, Competition Prep.

• Each phase has a title, date range, and optional color.
• Phases are ordered and can be reordered by dragging.
• Deleting a phase also removes its milestones and tasks.

Milestones

Milestones mark specific deliverable dates within a phase — for example: Robot CAD finalized, Autonomous routine working, Notebook submitted.

• Click Add Milestone within a phase.
• Milestones appear on the project timeline and the team calendar.

Tasks

Each phase can contain tasks assigned to team members. See the Tasks section for full details.

Project Status

Update the project status as work progresses. Completed projects are archived and remain visible in your project history.

7. Tasks

Tasks are the smallest unit of work. They can be personal (only you see them) or team tasks (visible to all team members).

Creating a Task

• Personal tasks: From the Tasks page, click New Task.
• Team tasks: From a project phase, click Add Task, or from the Tasks page with your team context active.

Task Fields

Kanban View

Tasks are displayed in a Kanban board with columns for each status. Drag tasks between columns to update their status.

Filtering & Sorting

Use the filter bar to narrow tasks by status, priority, category, or assignee. Sort by due date, priority, or creation date.

8. Calendar

The calendar gives your team a shared view of all scheduled activities.

Event Types

• Meeting
• Practice
• Tournament
• Scrimmage
• Notebook
• Design
• Building
• Programming

Creating an Event

Click any date on the calendar and fill in the event title, type, time, location, and whether it is a personal or team event.

Team vs. Personal Events

• Team events are visible to all team members.
• Personal events are only visible to you.

Alarms & Reminders

When creating an event, you can add one or more reminders (e.g., 30 minutes before, 1 day before) to receive a notification.

Integration with Projects

Milestones created in a project automatically appear on the team calendar.

9. Practice

The Practice module is designed to help your team record every session, track performance over time, and identify areas for improvement.

Supported Game Formats

Currently supports VEX IQ Mix & Match (2025–2026 season). More game formats will be added in future updates.

Tabs

Recording a Session

1. Go to Practice → Record tab.
2. Select the Challenge Type: Team Match, Skills, or Autonomous.
3. Enter team information: Team name/number and driver names (required for Team Match; Team B is optional).
4. Use the +/− buttons on the score calculator to enter your scoring elements: Connected Pins, Connected Beams, 2-Color Stacks, 3-Color Stacks, Stacks in Matching Goal, Stacks on Standoff Goal, Cleared Starting Pins, Robots Contacting 2+ Scoring Objects.
5. The Total Score updates automatically.
6. Click Submit to save the record.

Analytics

• Score Trends — your scores over time as a line chart
• Challenge Type Breakdown — how many sessions of each type and average scores
• Personal Best — your highest ever recorded score
• Metric History — how individual scoring elements trend over time
• Recent Performance — improvement percentage session over session

Practice History

Filter by challenge type, sort by score or date, and paginate through all recorded sessions.

10. Research

The Research section gives your team access to curated knowledge resources to help you build a more competitive robot and write better documentation.

Robot Design Videos

Browse a library of robot reveal videos, design breakdowns, and build technique videos from competitive teams. Filter by program (VEX IQ, V5RC, etc.) and category.

3D Robot Models

Access a collection of 3D model files and previews of competitive robot designs. Use these for inspiration and reference when designing your own robot.

Engineering Notebooks

Study real engineering notebooks submitted by competitive teams. Filter by program and category to find notebooks relevant to your game challenge.

Docs & Resources

Browse official game manuals, technical guides, programming references, and strategic resources curated for the current season.

Teams & Stats (coming soon)

Look up other teams by team number or name, view their competition history, rankings, and performance stats.

11. Tournaments

Searching Tournaments

Go to the Tournaments page and search by:

• Location (city, state, country)
• Program (VEX IQ, V5RC, VEX U, ADC, etc.)
• Season
• Date range

Local Tournaments

Use the Near Me feature to find events within a set radius of your location. Results are sorted by distance.

Tournament Details

Each tournament listing shows:

• Event name, SKU, and program
• Dates and venue
• City, region, and country
• Event level (Signature, State, Regional, Invitational, etc.)

Adding to Calendar

From a tournament's detail view, click Add to Calendar to create a team calendar event for that competition date.

12. Account & Subscription

Subscription Plans

Upgrading

Go to Settings → Billing or visit the Pricing page and click Continue on the plan you want. You will be redirected to Stripe's secure checkout page.

Managing Your Subscription

Go to Settings → Billing to:

• View your current plan and billing period
• Update your payment method
• Cancel your subscription (your access continues through the end of the paid period)
• Reactivate a canceled subscription before it expires

Cancellation Policy

Subscriptions are canceled at the end of the current billing period. You will not be charged again after cancellation, and you retain access until the period ends.

Refunds

We do not offer refunds for partial billing periods. If you believe you were charged in error, contact us at support@roboteamhub.com.

Deleting Your Account

You can request account deletion from Settings → Security. Your data is retained for 30 days (for compliance and recovery), then permanently deleted. Your Clerk login account is deleted immediately upon request.

13. Privacy & Data

• All data is stored securely in Supabase with row-level security (RLS) enforced on every table.
• Authentication is handled by Clerk. We never store your password.
• Payment processing is handled by Stripe. We never store your credit card number.
• Your data is never sold or shared with third parties.
• You can request a full export or deletion of your data at any time by emailing support@roboteamhub.com.

14. Support & Feedback

Getting Help

If you run into an issue or have a question that isn't answered here, reach out to us directly:

Email: support@roboteamhub.com

Please include:

• A brief description of the issue
• What you were trying to do
• Your account email
• Any error messages you saw (screenshots are helpful)

We aim to respond within 1–2 business days.

Reporting a Bug

Found something broken? We want to know. Email support@roboteamhub.com with the subject line Bug Report and as much detail as you can provide — what happened, what you expected to happen, and steps to reproduce.

Feature Requests

Have an idea that would make Robo Team Hub better for your team? We'd love to hear it. Email support@roboteamhub.com with the subject line Feature Request. We read every submission and use your feedback to prioritize our roadmap.

Share Your Thoughts

Are you using Robo Team Hub with your team? We'd love to hear your story — what's working, what you wish was different, and how it has impacted your team's performance. Email us at support@roboteamhub.com.